CALL OR TEXT: 814-321-5977
SMALL ANIMAL BOARDING SERVICE
Welcome to Our Small Animal
Boarding Services
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Overview
Welcome to Mountain Pets, your trusted destination for quality small animal boarding services. Below, we present an outline of the care and amenities we offer to ensure your pets' comfort and well-being. If your pet has unique requirements not mentioned here, please reach out to us, and we'll gladly explore how we can accommodate their needs.
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Small Animal Species Serviced
Our boarding services cater to the following small animals (all indoor pets):
- Rabbits - must be spayed/neutered
- Guinea pigs
- Gerbils
- Hamsters
- Birds
- Reptiles
- Snakes (up to 5lbs)
- Other Reptiles (excluding venomous snakes)
Species Limitations
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We do not board cats, rats, ferrets and chinchillas due to incompatibility issues
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We are unable to care for hedgehogs and sugar gliders as they are illegal to posses in Pennsylvania
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We are not insured to care for venomous animals or snakes more than 5 lbs
Boarding Amenities​​
Lodging in Private Room in Home​​
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Multiple Wellness Checks Throughout the Day
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Enrichment and/or Daily Out-of-Cage Time
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Emphasis on Cleanliness​​
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Individualized Care and Medication Administration
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Bring Your Own Cage or use One of Ours​​
We offer plastic-free enclosures for bunnies and rodents, including:
- Small mammals or reptiles: Oiibo glass cages (35'"L x 18"W x 22"H)
- Bunnies: 5ft x 5ft or heavy duty open floor pen.
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You Provide:
-If desired and appropriate, you can bring your pet's familiar cage with all their contents.
-If you choose to use one of our cages, please bring all your pets accessories to help create their familiar home environment.
- Please bring extra bedding. We spot clean cages daily and may exchange bedding more frequently than you do at home in order to keep a fresh, clean and hygienic environment, so it is essential you provide enough bedding or you will be charged for the use of our bedding to maintain our standards of cleanliness.
- Please bring their water bottles, food bowls, hay bags, hideouts, exercise wheels, chews and toys.
- Please bring their food, including pellets, hay, treats and any produce. We also happily share out produce as snacks. However, should we run out of your pet's staple food supplies, we will purchase and add to final invoice for reimbursement.
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Inquiry and Booking Process
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1. Review Rates: Estimate boarding costs by visiting our Rates page.
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2. Contact Us: To inquire about our boarding services, you have several convenient options:
- Call or text us at 814-321-5977.
- Email us at joanna@mountainpetsitting.com.
- Go to CONTACT page to complete an online service inquiry.
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When making an inquiry, be prepared to provide the dates for your boarding needs and basic information about your animals including species, number of animals, number of cages and any special accommodations needed. Boarding stays can be as short as one night, multiple days, or even weeks.
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3. Phone Appointment: We'll begin by scheduling a phone conversation. This call will allow us to collect essential information about your pets and answer any additional questions you may have regarding our services and facilities.
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4. Submission of Documents: Should you decide to board here, you will be required to complete an intake form about you and your pets, carefully review and sign the terms of boarding, and provide your pets most recent veterinary records if available. After receiving and reviewing these documents, we will send an invoice of estimated service cost for a 50% deposit to secure your booking.
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4. 50% Deposit to Book Boarding Reservation:
Once we receive the 50% deposit, your pets boarding reservation is booked. We are thrilled to embark on this journey with you and your furry friend, and we look forward to providing the highest level of care during their stay at Mountain Pets.
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Deposits are fully refundable if the booking is canceled 30 days before the service start date. For cancellations made 29 to 8 days before the service start date, deposits will be held as credit for future bookings. However, deposits will be nonrefundable and not held as credit for cancellations within 7 days of the service start date.
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5. Drop Off and Pick Up: Appointments for you to drop off and pick up your pet must be made in advance and can be scheduled during these time frames: Mon-Fri 9am to 6pm, Sat-Sun 11am-12pm and 5-6pm. We do require drop off earlier in the day rather than later, to give your pet a chance to acclimate to it's new environment during daylight hours. We offer pick up/drop off/transport of your pet for an extra fee.
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6. Payment: For your convenience, we offer various payment methods, including online payment with any major credit card, PayPal as well as cash or check made out to Mountain Pets LLC. A final invoice for services will be emailed toward the end of the service period and is due on or before the day of your pet's pick-up.
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If you have any further questions or are ready to begin the onboarding process, please don't hesitate to contact us.​​
